MSSI ONLINE

Motorhome Steering & Suspension Institute

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WHO IS MSSI ONLINE DESIGNED FOR?

This course was designed for people who want to increase sales at their RV shop. Not to mention gaining 100's of new "Raving Fan" customers in the process! How do we do it? We start off by giving you the most comprehensive education about the suspension and steering for Motorhomes. Next we teach you how to make the "invisible, visible" for your customers through our proven RPA (Road Performance Assessment) process. Knowing this will give you the confidence to provide better value for your customer and this is sure increase your sales!

In this course you will learn the real benefits of suspension and steering parts on a Motorhome chassis. Some of the featured parts include anti-sway bars, trac bars, bell cranks, motion control units, steering controls. Your MSSI Instructor, Robert Henderson will share the important features and benefits of each part as well as tips based on his 40+ years in the RV industry.

THIS MSSI ONLINE COURSE COVERS:

  • The profitability of servicing Motorhomes through steering, suspension, and alignment work.
  • The importance and purpose of the “Road Performance Assessment” (RPA)
  • The Technician’s key role in utilizing the RPA road test
  • How to conduct a RPA and the terminology used in the process
  • Experiencing the RPA through demonstrations in Class A Motorhome
  • Each Class member conducts his/her own RPA – drive a Class A Motorhome
  • Inspection of the chassis – diagnosing problems in steering, suspension, and alignment Providing excellent customer service; building relationships and trust with customers
  • Training on specific products that solve suspension & alignment problems; installation of parts Installation of Suspension & Steering Components


Your Instructor


Robert Henderson
Robert Henderson

Robert Henderson has been leading Henderson’s Line-Up in Grants Pass, Oregon since the 1980’s when he took over the business his father began in 1961. Working with his brother John, he began addressing steering and handling problems the industry seemed to be ignoring, developing innovative products that have become the industry standard for quality and safety.

Today, “Henderson’s Line-Up” offers a full-line of products designed for “Safer and Happier Driving”, whether from their SuperSteer division. His shop has established a nationwide reputation for knowledge, quality products and the best possible service.


Course Curriculum


  WELCOME TO MSSI ONLINE
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  MSSI COURSE SECTION 1
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  MSSI COURSE SECTION 2
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!